Welcome to the relxforus.com Customer Service Center. Whether you have questions, need support, or want to learn more about our products, we’re happy to help.
Are your products authentic?
Yes, absolutely. relxforus.com is committed to providing 100% authentic RELX products. We work directly with authorized suppliers to ensure that every device and pod you receive is genuine and meets official quality standards.
Do your products contain nicotine?
Yes. Our RELX products contain nicotine, which is an addictive chemical. We offer pods in various nicotine strengths. Please note: You must be 21 years of age or older to purchase from our site.
Do you offer free shipping?
Yes! We typically offer Free Standard Shipping on orders over 80 USD within the United States. Please check the checkout page for current promotions and eligibility.
How long will it take to receive my order?
Our order processing time is 1-3 business days.
- Important: Since some of our inventory is shipped from overseas warehouses, the total delivery time for Standard Shipping is typically 7 to 15 business days. You will be provided with a tracking number via email to monitor your package once it ships.
How long does a Disposable Vape last?
The lifespan depends on the specific model’s “Puff Count” (e.g., 600 puffs, 1500 puffs) and your personal usage habits. For an average user, a standard disposable may last anywhere from 1 to 7 days.
What is the difference between a Pod System (Device) and a Disposable Vape?
- Pod System (e.g., RELX Device): This is a rechargeable device. You keep the device and simply replace the flavor pods when they run out. It is more cost-effective in the long run and more eco-friendly.
- Disposable Vape: This is an all-in-one device that comes pre-charged and pre-filled. Once the battery or liquid runs out, you simply dispose of the entire unit. It is the most convenient option.
Contact Us
Email: support@relxforus.com, kdsapply@gmail.com
WeChat: Contact customer service at the bottom of the page
